Distance Sales and Service Agreement

Last updated: 12 October 2026 · Version 5.3.1

Parties and scope

The provider is Omedya Bilişim Yazılım Tasarım A.Ş.; the buyer is the adult identified during checkout. These general conditions concern the StoryGlobally Family Premium digital service. Transaction-specific plan, price, billing period and buyer/provider details appear in pre-contract information and the transaction record.

Price and access

Checkout displays the total price including applicable taxes and the renewal period. Monthly and annual options pay for the same Premium library. Access follows a valid paid period confirmed by the payment provider; returning to the payment page alone does not prove payment. Physical goods and unlimited AI generation are not included.

Information and record

Checkout provides separate choices concerning payment obligations, current conditions, digital service commencement and automatic renewal. New subscription transaction conditions can be obtained from the family account. This general page does not replace the personalised pre-contract information for the buyer and selected plan.

Withdrawal and service problems

The general withdrawal period for a distance service is 14 days from contract formation. Legal exceptions for immediately performed electronic services, immediately delivered intangible goods or service commencement with the consumer’s approval must be assessed for the actual transaction. Digital purchases are not treated as universally losing all rights. Statutory defective-service rights remain intact.

Requests and disputes

Send withdrawal, cancellation or refund requests in writing through account support or the provider’s contact details above, identifying the subscription/order reference. Rights to approach the competent consumer dispute bodies and courts under applicable law remain intact. Any future physical sale requires its own delivery and return information.